IT Systems & Operations | Business Technology | Multi-Site Infrastructure
Los Angeles, CA •
PROFESSIONAL SUMMARY
Results-driven Technology Manager with 10+ years of experience leading IT systems, business technology, and
digital platforms across multi-site environments in the U.S. and Europe. Proven ability to reduce operational costs,
improve system reliability, and drive revenue-enabling infrastructure. Hands-on expertise in HubSpot CRM, cloud
infrastructure (AWS), vendor management, and cross-functional leadership. Track record of delivering
measurable impact — including $3,000/month in cost savings through infrastructure optimization.
PROFESSIONAL EXPERIENCE
Head of IT & Business Technology
Venus Production | Los Angeles, CA | 2022 – Present
• Managed end-to-end IT operations across multiple business units, including HubSpot CRM, payment
gateways, analytics platforms, and third-party API integrations.
• Achieved $3,000/month in cost savings by consolidating vendors, renegotiating SaaS contracts, and
optimizing cloud infrastructure usage.
• Improved system reliability and reduced recurring incidents through proactive monitoring, root cause
analysis, and platform standardization.
• Accelerated execution of business initiatives by redesigning internal workflows and system integrations
supporting revenue-generating operations.
• Partnered with executive leadership to translate business needs into scalable, secure technical solutions.
IT Systems & Operations Manager
Altus Realty | Italy & United States (Multi-City) | 2020 – 2022
• Managed IT infrastructure for a 50-person distributed team across multiple cities, including NAS storage,
databases, workstations, software, and hosting environments.
• Stabilized HubSpot CRM and improved data accessibility, directly improving sales pipeline visibility for
agents and management.
• Reduced technology costs through cloud optimization and vendor consolidation across multi-location
operations.
• Coordinated external vendors and developers across concurrent projects, maintaining high system uptime
for distributed teams.
• Strengthened security and access control across all locations through policy enforcement and system
hardening.
IT Consultant & Technical Lead
Roulium | Italy | 2015 – 2020
• Delivered IT consulting and technology leadership to multiple organizations across diverse industries.
• Led system implementations, migrations, and integrations for business-critical platforms, balancing speed,
stability, and scalability.
• Reduced client operational costs by modernizing legacy infrastructure and optimizing software licensing and
usage.
• Served as primary technology owner across concurrent client engagements, managing delivery from
planning through execution.
IT Support Specialist
Castello di Montalbano | Italy | 2014 – 2015
• Provided on-site IT support for hotel operations, including hardware, networking, and guest-facing systems.• Reduced external IT service costs by handling troubleshooting and maintenance internally.
• Ensured minimal downtime for front-desk and operational teams through proactive maintenance and fast
incident response.
CORE SKILLS
IT & Technology Management • IT Operations & Service Reliability • Cloud & Infrastructure (AWS) • HubSpot
CRM • Vendor & Contract Management • System Integrations (CRM, ERP, APIs, Payment Gateways) •
Access Control & Security • Multi-Site Environments • Incident Management & Root Cause Analysis • Agile /
Scrum (Jira, Confluence) • Analytics & Reporting (Google Analytics) • eCommerce Operations
(WooCommerce, Shopify)
CERTIFICATIONS & TRAINING
• Career Essentials in Generative AI – Microsoft & LinkedIn
• Machine Learning – Stanford University (Online)
• AWS Fundamentals – Amazon Web Services
• Google Data Analytics – Google
• Python Specialization – University of Michigan
• UI/UX Design – California Institute of the Arts
• Google IT Support & System Administration – Google
• Management of International Development – Bocconi University
PUBLICATION
Author: The Anatomy of Computers — A practical guide to understanding and maintaining computer hardware.
Author of “The Anatomy Of Computers”
Discover the inner workings of modern computing with The Anatomy of Computers: A Comprehensive Guide to Hardware. This essential guide is your roadmap to understanding, building, and maintaining the physical components that power today’s digital world. Designed for both beginners and seasoned tech enthusiasts, this book takes you on a detailed journey through the fundamental and advanced aspects of computer hardware. From the basic components like the CPU, GPU, RAM, and storage devices, to more intricate topics such as cooling systems, connections, and the latest technological advancements, you’ll gain a deep understanding of what makes computers work.
Certifications:
- Career Essentials in Generative AI by Microsoft and LinkedIn – Microsoft Certificate of Completion
- Machine Learning Specialization – Stanford Online – Coursera – G65EGSTZCX9X
- Data Analysis by Microsoft and LinkedIn – Microsoft Certificate of Completion
- AWS Fundamentals Specialization – Amazon Web Services on Coursera – LFJ3TL22NAZH
- Google Data Analytics Specialization – Google on Coursera – A5U5XGWHB9W9
- Google IT Support Specialization – Google on Coursera – THHKTVCJJDLL
- Python Specialization – University of Michigan | Coursera – AS66VRY7JX5G
- UI / UX Design Specialization – California Institute of the Arts on Coursera – U82A8S2TJURR
- Management of International Development – Università Bocconi | Coursera – 3AUVXTJDEX32
- System Administration and IT Infrastructure Services – Google on Coursera – EHCDL7N2JCC4